There are certain policies that are in effect during all transactions that occur on this site. If you have any questions about any of our policies please contact us and we will explain them in greater depth so you will have a full understanding of all of the policies that govern this site.

Shipping Policy

Your order delivery is guaranteed — if order is lost or damaged we reship at no cost.

We are not responsible for Tax and Duty Charged in the Buyers State/Country. Buyer is responsible for Paying Tax and Duty Charged at Port of Destination.

Quality Guarantee

Your watches' quality is guaranteed. After receiving a product please carefully inspect its appearance and operability. In case any damage or fail is noted — apply for exchange within 2 days. After that period or in case the item was worn - applications are not accepted. Without our confirmation, please don't return or exchange any received merchandise because there are extra information that you need to follow.

Refund Policy

To prevent fraud activity from a customer side we provide no refunds on any of our merchandise, instead of it only exchange is possible with acceptable reasons.

Privacy Policy

We take necessary measures to ensure that the privacy of our customers is protected with each transaction. We are committed to staying on top of all privacy issues and we have implemented important security measures for users of our website.

When you visit our website, the following information is collected for statistical data:

• Domain name
• IP address
• Pages that were accessed
• The amount of time spent on the site
• Information volunteered by our customers

This information will not be shared with a third party and is only used for statistical purposes.

When you place an order with us, we require:

• Your credit card number
• Billing address
• Email address
• Phone number

Again, this information is completely safe and will not be accessed by a third party. No information will be stored online and will not be able to be accessed.

No other personal information will be collected, and your information will always be safe. The only circumstance that we would ever release the records is if we were required to do so by law.

Security Policy

Your shopping at this site is 100% secure because we use SSL (Secure Socket Layers), the most advanced online ordering security system available. Therefore all of your personal information, including your credit card number is encrypted and kept safe. Also, the absolute security of your shopping at Swisslabelwatches.com is guaranteed by the most trusted internet security verification systems: GoDaddy Secure Web and McAfee Secure. You may see McAfee Secure certificates at the right side of every page on our site. Please note that these logos are not just pictures. Don't hesitate to click them and see directly at McAfee Secure the unique ID issued for Swisslabelwatches.com and the current results of daily inspection these systems perform. For you have the right to make sure that you are at an authentic site and your communications are encrypted for privacy. GoDaddy Secure Web certificate is available at the checkout section.