Summary: Items are delivered by EMS within 7-15 workdays since dispatch. Full tracking available. Please, carefully read all delivery policies because we can guarantee delivery only on stated terms.

• We guarantee that ordered item will be delivered.
• We guarantee to provide all necessary tracking information.

One time reshipment or refund are provided if an item is not delivered either by our fault or by courier systems fault (but not in case of customers fault).

Once the order is placed you receive an email confirmation. You do not pay until order is shipped: required amount will be locked but still remain on your card account. In your statement transaction will be shown as "Pending". Funds will be collected only when we actually dispatch your order and give you the tracking number. With this number you can track the progress of your parcel from a warehouse to your doorstep.

Please give us some time to prepare your order. Usually it takes around 3 workdays to dispatch a parcel, but in some cases it may take a little longer.

Most orders are sent via EMS Express service due to its speed and reliability. This method provides full detailed tracking coverage from the dispatch until the arrival. In order to guarantee delivery all parcels are securely packed and do not disclose their contents. For some countries however Registered Airmail is used instead of EMS. In these cases tracking options may be limited to delivery report only.

Most orders are delivered within 7-15 business days since dispatch. Insignificant delays may occur due to customs clearance in Europe.

Each order is provided with a unique tracking number which lets you monitor the progress of you parcel. This tracking is available online by EMS and your local post (USPS in USA, Royal Mail in Great Britain, etc.). All necessary links you will find in an email confirmation of dispatch.

• We have no control over the delivery after the package is shipped
• We are not responsible if the package is not delivered due to the incorrect shipping address
• We are not responsible if the package is not delivered because customer was not around to pick it up
• We are not responsible if customer rejects the shipment
• Customs clearance charge (if any) is at the expense of customer

We apologize for any inconvenience. Reasons are described in our Anti-Fraud Policy.